Shipping Policy

At Nyvya, we aim to deliver your beauty and personal care products safely and as quickly as possible.

Shipping Locations

We currently ship all across the US.

Order Processing Time

All orders are processed within 1–2 business days (excluding Sundays and public holidays).
Once your order is packed and dispatched, you will receive tracking details (if available).

Estimated Delivery Time

Delivery usually takes 7–13 business days, depending on your location and courier availability.

Note: Delivery timelines may vary during sales, high-demand seasons, or due to unforeseen courier delays.

Shipping Charges

Shipping charges (if applicable) are displayed at checkout before you complete your purchase.

Tracking Your Order

If tracking is available for your shipment, we will share the tracking ID via SMS/Email/WhatsApp once the order is dispatched.

Delivery Delays

While we try our best to deliver on time, delays may occur due to factors beyond our control, such as weather conditions, courier issues, or remote area restrictions.

Incorrect Address / Failed Delivery

Please ensure your shipping address and contact details are correct while placing the order.
If delivery fails due to an incorrect/incomplete address or customer unavailability, reshipping charges may apply.

Damaged or Missing Package

If your order arrives damaged, tampered, or incomplete, please contact us within 48 hours of delivery with an unboxing video/photo proof, and we will assist you accordingly.

Contact Us

For any shipping-related questions, please reach out to us:
📧 Email: support@nyvya.com