Privacy Policy

Last Updated: 09/Jan/2026

Welcome to Nyvya (“we,” “our,” “us”). Your privacy is important to us, and we are committed to protecting your personal information when you visit or shop from our website https://nyvya.com.

By using our website, you agree to this Privacy Policy.

1. Information We Collect

When you visit or make a purchase from our store, we may collect the following information:

  • Personal details: Name, phone number, email address, shipping/billing address
  • Order information: Products purchased, order history, payment confirmation
  • Device information: IP address, browser type, and basic usage activity
  • Customer support information: Messages or queries you send us

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate order updates and support requests
  • Improve store performance and user experience
  • Prevent fraud and maintain website security
  • Send promotional updates (only if you choose to receive them)

3. Sharing of Information

We do not sell your personal information.

We may share your information only with trusted third parties required to run our store, such as:

  • Payment gateways and transaction processors
  • Shipping and delivery partners
  • Website service providers
  • Marketing/analytics tools (for tracking performance)

These partners only use your data to perform their services.

4. Cookies & Tracking

We use cookies and similar technologies to improve your browsing experience and understand customer behavior.
You can disable cookies from your browser settings, but some website features may not work properly.

5. Payment Security

All payments are processed through secure payment providers. We do not store your full card details on our servers.

6. Data Retention

We keep your information only as long as required to fulfill orders, support requests, and legal/accounting obligations.

7. Your Rights

You may request to:

  • Access the personal data we have about you
  • Correct or update your information
  • Delete your data (subject to legal requirements)

To request this, contact us at support@nyvya.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy policies or content of those websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.

10. Contact Us

If you have questions about this Privacy Policy, contact us:

📧 Email: support@nyvya.com